"BOOMERANG EMPLOYEES" IN BUSINESS: SHOULD YOU REOPEN THE DOOR FOR THOSE WHO'VE LEFT?
When an employee
leaves a company, it’s never easy. However, employee turnover is a normal part
of business operations. People move on, even the best ones. But here’s the key:
leaving doesn’t always mean a permanent goodbye. Sometimes, former employees
return with new skills, experiences, and renewed motivation.
Rehiring former
employees presents an opportunity for both parties to embark on a fresh chapter
of collaboration. Iconic examples like Steve Jobs returning to Apple, Howard
Schultz to Starbucks, and Bob Iger to Disney highlight how comebacks can serve
as strategic drivers for growth and transformation.
However, not all
returns are as successful as these high-profile cases. The critical question
remains: should companies always give a second chance to those who once left?
Why They Left
In recent years,
“boomerang employees” — professionals who leave a company and later
return — have become a rising trend. Typically, these are highly skilled
specialists who made significant contributions during their previous tenure.
The reasons for
their departure often relate to personal and professional growth, including:
·
Seeking New Career
Opportunities. 45% of employees leave because they
see no growth potential within their organization. They explore career paths
that weren’t available to them in the company.
·
Professional Development. Employees sometimes leave to acquire skills or experiences they
couldn’t gain in their current roles.
·
Financial Incentives. Improved compensation or benefits packages are motivating factors
for 25% of boomerang employees.
·
Personal Reasons. Family obligations, health issues, academic pursuits, or temporary
career breaks may prompt resignations.
·
Layoffs or Downsizing. In less common cases, boomerang employees were initially let go due
to workforce reductions but were rehired once the business stabilized.
Why They Want to Come Back
·
Social Connections and
Support. Strong relationships with former
colleagues and management influence 40.2% of boomerang employees to return.
·
Better Opportunities Upon
Return. A higher position or improved salary
package motivates 27.5% of returning employees. On average, boomerangs receive
a 25% pay increase compared to their previous salary.
·
Unmet Expectations at a New
Company. For 22% of professionals, the new
workplace doesn’t meet their expectations, prompting them to seek familiarity
and stability with their previous employer.
Benefits of Rehiring Boomerang
Employees
·
Familiarity with Corporate
Culture. Boomerangs have been familiar with the
company’s internal processes, understand the team’s dynamics, and, most
importantly, share the company’s values. This reduces cultural fit risks.
·
Lower Recruitment Costs. Hiring boomerangs can reduce recruitment expenses by 40%,
streamlining the hiring process. According to statistics, in 2023, companies
filled a third of their vacancies thanks to boomerang employees.
·
Reduced Onboarding Time. Returning employees are already familiar with the company’s
operations and culture, allowing them to hit the ground running. Boomerang
employees already know the workflows, systems, and expectations, which
minimizes the time and resources required for onboarding. On average,
boomerangs integrate into their roles 30% faster than new hires, enabling them
to contribute effectively from the first days.
Higher Retention Rates:
Boomerang employees
often display greater loyalty upon their return. Their decision to rejoin
demonstrates a deliberate choice to align with the company’s vision, and having
experienced alternatives, they’re more likely to stay long-term.
Fresh Perspectives with
Familiarity:
Having gained
external experience, boomerang employees bring new ideas, skills, and
perspectives while retaining a deep understanding of the company’s culture.
This unique combination makes them valuable contributors to innovation and
problem-solving.
Risks and Challenges of
Rehiring Boomerang Employees
While the
advantages are significant, rehiring former employees isn’t without its
challenges. Companies must carefully evaluate the circumstances of their
departure and the reasons for their return:
·
Why Did They Leave in the
First Place? Understanding the root cause of their
initial departure is critical. If their decision was driven by unresolved
workplace issues, such as toxic management or a lack of growth opportunities,
these factors may persist and lead to future dissatisfaction.
·
Cultural Realignment. Despite prior experience, boomerang employees may face challenges
reintegrating into the team, particularly if there has been significant staff
changeover during their absence.
·
Potential Resentment Among
Current Employees. If a boomerang hire is offered a
higher salary or position upon their return, it could create tension or
resentment among existing employees who feel they haven’t been given similar
development opportunities.
Best Practices for Rehiring
Boomerang Employees
To maximize the
success of rehiring former employees, HR professionals and recruiters should
adopt a structured approach:
1.
Conduct Exit and Rehire
Interviews. Use exit interviews to understand the
real reasons behind the employee’s resignation. During the rehiring process,
assess whether those issues have been resolved and if the employee’s return
aligns with the company’s current needs.
2.
Evaluate Skills and Growth. Assess the new skills and experiences the candidate has acquired
during their time away. Ensure that these align with the company’s current
goals and can address existing gaps.
3.
Set Clear Expectations. Communicate openly about the role, responsibilities, and
opportunities available to avoid misaligned expectations.
4.
Foster Inclusivity. Ensure the returning employee integrates smoothly with the existing
team while addressing potential concerns among colleagues.
5.
Create a Boomerang Talent
Pool. Maintain a strong alumni network to stay
connected with former employees. Regular communication, such as newsletters or
alumni events, can encourage a positive relationship and facilitate future opportunities
for collaboration.
Conclusion
Boomerang employees
represent a unique blend of familiarity and fresh perspective, making them
valuable assets in the competitive talent market. While their return is not a
guaranteed success, thoughtful evaluation, strategic planning, and an inclusive
onboarding process can turn their comeback into a win-win for both the
organization and the employee.
Companies that
embrace the potential of boomerang employees position themselves as adaptive
and forward-thinking, ready to leverage the value of past relationships for
future growth. After all, sometimes the best way to move forward is to welcome
back those who once helped pave the way.