BOOMERANG EMPLOYEES - resurs.io

"BOOMERANG EMPLOYEES" IN BUSINESS: SHOULD YOU REOPEN THE DOOR FOR THOSE WHO'VE LEFT?

When an employee leaves a company, it’s never easy. However, employee turnover is a normal part of business operations. People move on, even the best ones. But here’s the key: leaving doesn’t always mean a permanent goodbye. Sometimes, former employees return with new skills, experiences, and renewed motivation.

Rehiring former employees presents an opportunity for both parties to embark on a fresh chapter of collaboration. Iconic examples like Steve Jobs returning to Apple, Howard Schultz to Starbucks, and Bob Iger to Disney highlight how comebacks can serve as strategic drivers for growth and transformation.

However, not all returns are as successful as these high-profile cases. The critical question remains: should companies always give a second chance to those who once left?

Why They Left

In recent years, “boomerang employees” — professionals who leave a company and later return — have become a rising trend. Typically, these are highly skilled specialists who made significant contributions during their previous tenure.

The reasons for their departure often relate to personal and professional growth, including:

·    Seeking New Career Opportunities. 45% of employees leave because they see no growth potential within their organization. They explore career paths that weren’t available to them in the company.

·    Professional Development. Employees sometimes leave to acquire skills or experiences they couldn’t gain in their current roles.

·    Financial Incentives. Improved compensation or benefits packages are motivating factors for 25% of boomerang employees.

·    Personal Reasons. Family obligations, health issues, academic pursuits, or temporary career breaks may prompt resignations.

·    Layoffs or Downsizing. In less common cases, boomerang employees were initially let go due to workforce reductions but were rehired once the business stabilized.

Why They Want to Come Back

·    Social Connections and Support. Strong relationships with former colleagues and management influence 40.2% of boomerang employees to return.

·    Better Opportunities Upon Return. A higher position or improved salary package motivates 27.5% of returning employees. On average, boomerangs receive a 25% pay increase compared to their previous salary.

·    Unmet Expectations at a New Company. For 22% of professionals, the new workplace doesn’t meet their expectations, prompting them to seek familiarity and stability with their previous employer.

Benefits of Rehiring Boomerang Employees

·    Familiarity with Corporate Culture. Boomerangs have been familiar with the company’s internal processes, understand the team’s dynamics, and, most importantly, share the company’s values. This reduces cultural fit risks.

·    Lower Recruitment Costs. Hiring boomerangs can reduce recruitment expenses by 40%, streamlining the hiring process. According to statistics, in 2023, companies filled a third of their vacancies thanks to boomerang employees.

·    Reduced Onboarding Time. Returning employees are already familiar with the company’s operations and culture, allowing them to hit the ground running. Boomerang employees already know the workflows, systems, and expectations, which minimizes the time and resources required for onboarding. On average, boomerangs integrate into their roles 30% faster than new hires, enabling them to contribute effectively from the first days.

Higher Retention Rates:

Boomerang employees often display greater loyalty upon their return. Their decision to rejoin demonstrates a deliberate choice to align with the company’s vision, and having experienced alternatives, they’re more likely to stay long-term.

Fresh Perspectives with Familiarity:

Having gained external experience, boomerang employees bring new ideas, skills, and perspectives while retaining a deep understanding of the company’s culture. This unique combination makes them valuable contributors to innovation and problem-solving.

Risks and Challenges of Rehiring Boomerang Employees

While the advantages are significant, rehiring former employees isn’t without its challenges. Companies must carefully evaluate the circumstances of their departure and the reasons for their return:

·    Why Did They Leave in the First Place? Understanding the root cause of their initial departure is critical. If their decision was driven by unresolved workplace issues, such as toxic management or a lack of growth opportunities, these factors may persist and lead to future dissatisfaction.

·    Cultural Realignment. Despite prior experience, boomerang employees may face challenges reintegrating into the team, particularly if there has been significant staff changeover during their absence.

·    Potential Resentment Among Current Employees. If a boomerang hire is offered a higher salary or position upon their return, it could create tension or resentment among existing employees who feel they haven’t been given similar development opportunities.

Best Practices for Rehiring Boomerang Employees

To maximize the success of rehiring former employees, HR professionals and recruiters should adopt a structured approach:

1.    Conduct Exit and Rehire Interviews. Use exit interviews to understand the real reasons behind the employee’s resignation. During the rehiring process, assess whether those issues have been resolved and if the employee’s return aligns with the company’s current needs.

2.    Evaluate Skills and Growth. Assess the new skills and experiences the candidate has acquired during their time away. Ensure that these align with the company’s current goals and can address existing gaps.

3.    Set Clear Expectations. Communicate openly about the role, responsibilities, and opportunities available to avoid misaligned expectations.

4.    Foster Inclusivity. Ensure the returning employee integrates smoothly with the existing team while addressing potential concerns among colleagues.

5.    Create a Boomerang Talent Pool. Maintain a strong alumni network to stay connected with former employees. Regular communication, such as newsletters or alumni events, can encourage a positive relationship and facilitate future opportunities for collaboration.

Conclusion

Boomerang employees represent a unique blend of familiarity and fresh perspective, making them valuable assets in the competitive talent market. While their return is not a guaranteed success, thoughtful evaluation, strategic planning, and an inclusive onboarding process can turn their comeback into a win-win for both the organization and the employee.

Companies that embrace the potential of boomerang employees position themselves as adaptive and forward-thinking, ready to leverage the value of past relationships for future growth. After all, sometimes the best way to move forward is to welcome back those who once helped pave the way.